ServiceNow System Admin

If you are curious to learn about the basics of ServiceNow or you are already working with the tool but need a refreshment, this is the course for you.

Why this one?

• This course is complete, it has information about all the ServiceNow topics.
• Duration is perfect – not too fast, not too boring.
• Built from a real use case
• Includes theory lectures and demonstrations for the same
• Quizzes and assignments at the end of each section.
• Engaging instructor (that’s me) ready to answer your questions.

What’s next?

Below are some of the positions within a business that can benefit from the ServiceNow platform. The software can be used to optimize these departments in a variety of ways.

• Developer. App developers are charged with designing, developing, troubleshooting, and implementing mobile apps and web apps on a particular platform. A ServiceNow developer will manage architectural changes to the platform to make it more user-friendly.
• DevOps. Employees who work with DevOps can use the platform to conduct detailed business analyses, connect development tools to be used for change management, and more. DevOps teams that use Agile can also simplify their team’s organization by syncing Agile items with ServiceNow.

• Operations manager. IT operations managers can use ServiceNow to review infrastructure and apps on the cloud. It helps with service mapping, detecting issues with artificial intelligence for IT operations (AIOps), optimizing strategies, and minimizing risks.
• Cloud-based security. ServiceNow brings together the data and processes shared among IT, security, and risk teams. Due to improved workflows, anyone working in IT security can quickly respond to security threats.
• Human resources. HR teams can use ServiceNow to streamline work experiences for both remote and in-office teams. With it, they can manage documentation, employee relations, and fulfill requests, all in one place.
• Customer service. ServiceNow can be used to improve customer engagement by solving issues quickly. It also boosts problem-solving capabilities by connecting teams of employees. The platform also has a feature called Predictive Intelligence, which uses machine learning to recommend solutions for customers and identify trends.

ServiceNow is rapidly growing and expanding its network, don’t be left behind and start learning SNOW.

Another perk is that once you’ll be purchasing the course, you will have access to the Q&A forum or the direct messages. Make sure to drop me a message and let me know if the course helped and how did your interview go.